Vue Pro (Original)

Pairing Troubleshooting

• Can't pair in the app
• Bluetooth disconnecting
• "Cannot pair due to incorrect PIN" error
• Can't pair to Vue Audio

Vue Pro Features

• How well does bone conduction work?
• Mobile app, OS, and phone information
• How long will the battery last?
• Are they water proof?
• Can others hear what I'm hearing?
• How well does bone conduction work?

Getting Started

• Pairing Tutorial Video
• Where are the apps?
• Charging your glasses
• Double-tap practice
• Navigating the Vue app
• App Setup (iOS)

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Charging Issues

• Glasses don't fit into the charging case
• Charging case isn't being charged
• Case doesn't charge glasses

Touch Control

• Glasses are not responding
• Can't enter pairing mode
• Touch panel unresponsive or acts crazy

Audio

• There is no sound on one side
• The audio doesn't sound right
• Audio volume suddenly became quiet / low
• Changing volume in app not working

App

• Notifications LED doesn't blink
• Why are location permissions needed on Android?
• Can't get past the profile setup page