If you have participated in the crowdfunding campaign on Kickstarter or BackerKit and have not received your reward, email support@vueglasses.com.
The most common reason backers have not received their reward is they selected a prescription lens but never sent us their prescription. We send emails monthly to collect this missing information, so please check your email, including spam, to find these missing emails. As soon as a prescription is submitted to our secure form, your glasses will be automatically scheduled for production.